Privacy Policy
Last Updated: March 2026
Welcome to the Privacy Policy page of IGNOUED. This policy explains how information is collected, used, protected, and shared when you visit or interact with our website or register with the IGNOUED Community. By accessing and using IGNOUED, you agree to the terms outlined in this Privacy Policy.
Who We Are
IGNOUED is an independent educational guidance and information platform created to support students enrolled with Indira Gandhi National Open University (IGNOU). The website publishes academic guidance content related to admissions, programmes, syllabus, study material, assignments, examinations, and general student support.
IGNOUED also operates an exclusive IGNOUED Community on WhatsApp and Telegram for verified IGNOU registered students. IGNOUED is not an official website of IGNOU and operates independently.
Data Fiduciary
For the purposes of the Digital Personal Data Protection Act, 2023 (DPDPA), IGNOUED acts as the Data Fiduciary.
- Email: ignouedofficial@gmail.com
- Website: ignoued.com
Collection of Personal Information
General Website Visitors
Visitors can browse and read articles on IGNOUED without providing any personal information. We do not require personal data for accessing informational content.
Comment Submissions
When users post comments on articles, they may be asked to provide their name and email address. This information is used only for comment identification and spam detection purposes.
IGNOUED Community Registration
When users voluntarily register to join the IGNOUED Community, we collect the following information:
- Full Name (as per IGNOU ID Card)
- Mobile Number
- IGNOU Enrollment Number
- Programme Code
- Session (Month and Year)
- Email Address
- Regional Centre
- IP Address (for security purposes)
- Marketing Consent preference (Yes or No)
Service Enquiries
If users choose to enquire about or purchase any service offered on IGNOUED, we may collect limited personal information such as name, email address, mobile number, and academic details.
Use of Collected Information
Personal data collected by IGNOUED may be used for the following purposes:
- To verify IGNOU student enrollment status
- To grant access to IGNOUED Community Groups
- To send registration confirmation and approval emails
- To deliver one-time secure access links
- To prevent duplicate or fraudulent registrations
- To respond to user queries and communications
- To improve website content, usability, and services
- To send informational emails or academic updates (if opted in)
- For security monitoring and fraud prevention
Marketing Communications (Optional Consent)
If you have separately and explicitly opted in during community registration, we may share your Name, Mobile Number, and Email Address with our trusted education partners including colleges, universities, ed-tech platforms, and related educational institutions for the purpose of sending you information about courses, scholarships, admissions, and career opportunities.
- This consent is entirely optional and will not affect your registration or community access
- You may withdraw this consent at any time by emailing ignouedofficial@gmail.com
- We only share data with verified, legitimate education partners
- Partners are contractually required to comply with applicable data protection laws
- We do not share data with non-educational commercial entities
Third-Party Sharing
IGNOUED does not sell or rent personal data to third parties. Data may be shared only in the following circumstances:
- Education partners — only with your explicit optional marketing consent
- Technical service providers — such as Google (Sheets, Apps Script) for operational purposes under confidentiality obligations
- Legal authorities — only if required by law or valid court order
Data Protection and Security
We implement the following security measures to protect your personal information:
- SSL (HTTPS) encryption for all data transmission
- Password-protected admin access to stored data
- One-time use access tokens for community entry
- Rate limiting to prevent automated attacks
- Input validation and sanitisation
- reCAPTCHA to prevent bot registrations
- Brute force protection on admin systems
In the event of a data breach, affected users will be notified within 72 hours as required by applicable law.
Your Rights Under DPDPA 2023
As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the following rights:
- Right to Access — Request a copy of all personal data we hold about you
- Right to Correction — Request correction of any inaccurate or outdated personal data
- Right to Erasure — Request deletion of your personal data. Note that deletion will result in removal from Community Groups
- Right to Withdraw Consent — Withdraw your marketing consent at any time without affecting your community membership
- Right to Grievance Redressal — Raise a grievance with us. We will respond within 30 days
- Right to Nominate — Nominate another person to exercise your rights in the event of death or incapacity
To exercise any of these rights, contact us at: ignouedofficial@gmail.com
Data Retention
- Community registration data — Until deletion is requested or membership ends
- IP address logs — 90 days
- Email communication records — 1 year
- Marketing consent records — Until consent is withdrawn plus 1 year
Upon a deletion request, your data will be erased within 30 days.
Advertising
IGNOUED displays advertisements to support website operations. Google AdSense may be used as an advertising partner. These advertisers may use cookies or similar technologies to show relevant ads based on user interactions. Users can manage ad preferences through their browser or Google Ad Settings.
Traffic Analysis
IGNOUED uses analytics tools such as Google Analytics to understand website traffic, including device type, general location, and usage patterns. This data is collected in an aggregated and anonymised form.
Cookies
Cookies are small data files stored on a user’s device to improve website functionality and user experience. Cookies may be used to remember preferences, comment details, or analytics data. Users can control or disable cookies through their browser settings.
Third-Party Services Used
- Google Sheets — Community registration data storage
- Google Apps Script — Backend registration processing
- Google reCAPTCHA — Bot and spam prevention
- Google Analytics — Website traffic analysis
- Google AdSense — Website advertising
- ipify.org — IP address detection for security
- WhatsApp — Community group platform
- Telegram — Community group platform
Children’s Privacy
Our community registration service is intended for IGNOU students who are at least 18 years of age. We do not knowingly collect data from persons under 18. If we become aware that a minor has registered, we will delete their data immediately.
Grievance Officer
In accordance with the DPDPA 2023 and IT Act 2000:
- Grievance Officer: IGNOUED Community Admin
- Email: ignouedofficial@gmail.com
- Response Time: Within 30 days of receipt
Changes to This Privacy Policy
IGNOUED reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page with an updated date. Users are encouraged to review this page periodically.
Contact
For any privacy-related queries or to exercise your rights:
- Email: ignouedofficial@gmail.com
- Website: ignoued.com
This Privacy Policy is drafted in compliance with the Digital Personal Data Protection Act, 2023, Information Technology Act, 2000, and other applicable laws of India.
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