About IGNOU CHO – Certificate in Housekeeping Operations
The Certificate in Housekeeping Operations programme focuses on the essential skills required for maintaining cleanliness, hygiene, and aesthetic appeal in various hospitality environments. The Self Learning Material (SLM) serves as the primary resource for students, providing professional knowledge tailored for the hospitality sector.
The study material is organized into a block-based system, where each course is divided into several thematic blocks. Every block contains multiple units that break down complex housekeeping tasks into easy-to-understand steps. For instance, a unit might cover cleaning agents, while another focuses on laundry management or flower arrangement. Students should approach each unit systematically, reading through the definitions first and then looking at the procedural steps provided for various cleaning and maintenance tasks.
The IGNOU CHO Study Material is designed to align perfectly with the Term End Examination (TEE). Unlike external guidebooks which often provide summarized or inaccurate information, the official SLM contains the exact terminology and methods expected by examiners. Each unit includes “Check Your Progress” exercises that mimic potential exam questions. Solving these after completing a unit ensures that you have grasped the core concepts and are ready for the practical and theoretical challenges of the hospitality industry.
IGNOU CHO Study Material Highlights
The following table provides a quick overview of the essential details regarding the Certificate in Housekeeping Operations course material for the current academic session.
| Feature | Details |
| Programme Name | Certificate in Housekeeping Operations |
| Programme Code | CHO |
| Official Repository | eGyanKosh (IGNOU Digital Repository) |
| Format | Digital PDF via eGyanKosh and Printed Books |
| Academic Cycle | 2026 |
| Offering School | School of Tourism & Hospitality Service Management |
How to Use IGNOU CHO Study Material for Exam Preparation
To prepare effectively for your exams, you should start by reading the learning objectives listed at the beginning of every unit. These objectives highlight exactly what you are expected to learn, which helps you focus on the most important points. As you read, take notes on specific housekeeping techniques and safety protocols mentioned in the text. Make it a habit to solve the Check Your Progress exercises at the end of each section without looking at the answers first. Completing all units within your blocks before the Term End Examination is vital for a comprehensive understanding of the course.
The official SLM is the most reliable source because the TEE question papers are framed directly from this content. While external guides might seem easier to read, they often miss the technical nuances required in the hospitality field. Since this is a practical-oriented course, pay close attention to the diagrams and step-by-step procedures outlined in the theory blocks. If your course includes practical guides or manuals, use them alongside your theory blocks to understand how to apply housekeeping concepts in a real-world hotel or institutional setting.
IGNOU CHO Study Material: 2026
Students can access the complete digital version of their course books through the links provided below. All blocks are hosted on the official eGyanKosh repository and are available for free viewing and download to support your learning journey.
| Course Code | Course Title | Study Material (PDF) |
|---|---|---|
| BHC-011 | Basics of Housekeeping | Click Here |
| BHC-012 | Cleaning Composition and Supplies | Click Here |
| BHC-013 | Housekeeping Operations | Click Here |
| BHCL-011 | Housekeeping Operation: Lab/Practical | Click Here |
To access all blocks and units visit:
eGyanKosh – IGNOU Digital Repository
Important Note for Students
⚠️ Study material for 2026 is updated periodically by IGNOU. Always
download from
eGyanKosh using your programme code to ensure you have the latest version.
Also Read
More resources for CHO students:
Frequently Asked Questions – IGNOU CHO Study Material
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This page is not affiliated with, endorsed by, or officially connected to IGNOU
(Indira Gandhi National Open University). All study material (SLM) is the intellectual
property of IGNOU. We do not host, re-upload, or redistribute any copyrighted content.
All links point directly to the official eGyanKosh repository. Always verify at
ignou.ac.in.
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✔ Last updated: April 2026
